Summary
Highly motiviated self-taught individual with many years in customer service. Excellent troubleshooting and interpersonal skills to assit customers with computer issues. Possess strong skills in recoginzing and operating various computer hardwares and operating applications.
- Great analytical and troubleshooting ablities
- Excellent oral and written communication
- Highly organized and hardworking
- Keeps abreast with technological changes
- Extensive work history in customer service
Work History
McDonalds
April 2009 - November 2012
- Maintained high standards of customer service during high-volume and fast-paced operations.
- Collaberated with teammates and management to meet customer standards.
- Handled currency and credit transactions quickly and accurately.
- Resolved complaints promptly and professionally.
- Mastered point-of-sale (POS) for front-counter and drive-tru.
Pizza Hut
November 2012 - April 2017
- Followed driving security and protection policies and procedures
- delivered pizza punctually and professionally
- Handled currency and credit transactions in store.
- Answered phone in a professional manner and placed order in POS system
- Prepared food daily following detailed work guidelines
Ruby Tuesday
April 2017 - present
- Ensuring all food items on the garden bar are maintaing correct temperatures
- Following all safety and sanitation guidelines
- Setting up the Garden Bar prior to opening the store.
- Greeting guests at the bar in a friendly and professional manner, and answering all questions related to the Garden Bar.
- Restocking Garden Bar items for next shift change.
